This refund and cancellation policy outlines how you can cancel or seek a refund for a service, programme, course, coaching session, webinar, workshop, or other offering that you have purchased through the Platform. Under this policy:
Cancellation of Services / Programmes
Cancellation requests will only be considered if the request is made within 7 days of placing the order or making the payment, provided that the service, programme, course, coaching session, webinar, workshop, or other offering has not already commenced or been substantially delivered.
Once a coaching programme, course, webinar, workshop, session, or other service has commenced or access to digital content has been provided, cancellation or refund requests may not be entertained, except where required under applicable law or at the sole discretion of Purvi Rathod.
Coaching Sessions and Appointments
For individual coaching sessions or appointments, cancellations or rescheduling requests should be made at least 24 hours before the scheduled session.
Where a session is cancelled or rescheduled with less than 24 hours’ notice, or where the participant does not attend the scheduled session without prior notice, the session may be considered as utilised and may not be eligible for a refund or rescheduling.
Courses, Webinars and Digital Programmes
Fees paid for digital courses, online programmes, webinars, workshops, masterclasses, recorded content, or other digital offerings may not be refundable once access to the content or programme has been provided or the programme has commenced.
If a programme or service has not yet commenced and the cancellation request is made within the applicable cancellation period, Purvi Rathod may, at its discretion, approve a refund subject to this policy.
Service Quality / Concerns
If you experience any issue relating to the service, course, coaching programme, webinar, workshop, or other offering purchased through the Platform, please contact us at the contact details provided on the Platform.
We will review the concern and, where appropriate, may offer a suitable resolution, which may include rescheduling, replacement access, additional support, or a refund, at our discretion and subject to the terms applicable to the particular service.
Refund Processing
In case any refund is approved by Purvi Rathod, the refund will generally be processed within 7 business days from the date of approval.
The actual time taken for the amount to reflect in your bank account, credit card, debit card, or other payment method may depend on the payment gateway, bank, or financial institution involved.
Exceptions
This Refund and Cancellation Policy is subject to applicable laws and regulations. Nothing in this policy is intended to limit any rights or remedies available to you under applicable law.
Purvi Rathod reserves the right to modify this Refund and Cancellation Policy from time to time. Any changes will be published on the Platform.
Contact Us
For any cancellation, refund, or service-related concerns, please contact:
Purvi Rathod
Email: purvi@rathodpurvi.com