Privacy Policy
Introduction
This Privacy Policy describes how Purvi Rathod (“Purvi Rathod”, “we”, “our”, or “us”) collects, uses, shares, protects, or otherwise processes your information/personal data through our website www.rathodpurvi.com (hereinafter referred to as the “Platform”).
Please note that you may be able to browse certain sections of the Platform without registering with us. We primarily offer coaching, training, educational, personal development, and related services through the Platform.
By visiting this Platform, providing your information, registering for any programme, coaching session, webinar, course, or other service, or otherwise using any service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service terms and conditions, and agree to be governed by the laws of India, including applicable laws relating to data protection and privacy.
If you do not agree with this Privacy Policy, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, register for our services, purchase or enrol in our programmes, attend webinars or coaching sessions, subscribe to our communications, or otherwise interact with us during the course of our relationship.
Some of the information that we may collect includes, but is not limited to, personal information provided to us during registration or while using our Platform, such as your name, telephone/mobile number, email ID, address, and other information that you voluntarily choose to provide.
Depending on the service you choose to avail, you may also voluntarily provide information relating to your goals, preferences, experiences, feedback, or other information relevant to the coaching, training, educational, or personal development services being provided.
We may also collect information relating to your transactions on the Platform, including details necessary to process payments through our third-party payment service providers. Your payment information may be collected and processed directly by such third-party payment service providers in accordance with their respective privacy policies and applicable laws.
You always have the option not to provide certain information by choosing not to use a particular service or feature on the Platform. However, certain information may be necessary for us to provide specific services to you.
We may collect information about your interaction with our Platform, including your preferences and usage behaviour. Such information may be compiled and analysed on an aggregated basis to improve our Platform, services, and user experience.
If you access any third-party platform, payment gateway, scheduling platform, video-conferencing platform, or other service through links provided on our Platform, your information may be collected and processed by such third parties in accordance with their respective privacy policies. We request you to review their privacy policies before providing any information.
If you receive an email, call, or message from a person claiming to be Purvi Rathod seeking sensitive financial information such as your debit/credit card PIN, net-banking password, OTP, or other confidential payment credentials, please do not provide such information. If you have already revealed such information, we recommend that you report it immediately to the appropriate payment service provider or law enforcement agency.
Usage
We use your personal data to provide the services you request and to manage our relationship with you.
We may use your personal data for purposes including, but not limited to:
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Processing registrations, enrolments, bookings, and payments;
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Providing coaching, training, educational, and personal development services;
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Communicating with you regarding your sessions, programmes, purchases, or enquiries;
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Providing customer support and resolving queries or concerns;
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Improving our Platform, programmes, services, and customer experience;
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Sending information regarding our programmes, workshops, webinars, services, offers, and updates, subject to applicable laws;
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Conducting surveys, research, analysis, and obtaining feedback;
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Detecting and protecting against errors, fraud, misuse, or other unlawful activities;
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Enforcing our Terms of Use and other applicable terms and conditions; and
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Complying with applicable legal and regulatory requirements.
To the extent we use your personal data for marketing purposes, we will provide you with the ability to opt out of such communications where required under applicable law.
Sharing
We may share your personal data with third-party service providers and business partners where reasonably necessary to provide and manage our services.
Such third parties may include payment gateway providers, website and hosting service providers, email and communication service providers, scheduling and booking platforms, online course/LMS platforms, video-conferencing platforms, technology service providers, analytics providers, and marketing service providers.
Such disclosure may be required for us to provide you access to our services, process payments, communicate with you, improve our services, facilitate marketing and advertising activities, prevent or investigate fraudulent or illegal activities, or comply with our legal obligations.
We may also disclose personal data to government agencies, regulatory authorities, law enforcement agencies, courts, or other authorised persons if required to do so by law or where we in good faith believe that such disclosure is reasonably necessary to comply with legal or regulatory requirements, court orders, or other legal processes.
We may disclose personal data where reasonably necessary to enforce our Terms of Use or Privacy Policy, protect our rights or property, or protect the safety and security of our users or the general public.
We do not sell your personal data to third parties.
Security Precautions
To protect your personal data from unauthorised access or disclosure, loss, misuse, or alteration, we adopt reasonable security practices and procedures appropriate to the nature of the information we process.
However, the transmission of information over the internet is not completely secure and there may be circumstances beyond our reasonable control. By using the Platform, you acknowledge the inherent security risks associated with transmission of information over the internet and the World Wide Web.
You are responsible for maintaining the confidentiality of any login credentials, passwords, or other account information associated with your use of the Platform.
Data Deletion and Retention
You may request deletion of your personal data by writing to us at the contact information provided below.
We may retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud or misuse, enforce our agreements, or comply with applicable legal, tax, accounting, or regulatory requirements.
Where permitted by applicable law, we may retain certain information in anonymised or aggregated form for analytical, research, or business purposes.
Your Rights
Subject to applicable laws, you may have the right to access, rectify, update, or request deletion of your personal data.
You may exercise these rights by contacting us using the contact details provided below. We may take reasonable steps to verify your identity before processing such requests.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information in accordance with this Privacy Policy.
If you voluntarily provide us with personal data relating to another person, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
By providing your personal data through the Platform, you consent to us contacting you through SMS, instant messaging applications, telephone calls, and/or email for purposes related to the services you have requested, your enquiries, transactions, programmes, and, where permitted by applicable law, information about our services, programmes, workshops, and offers.
You may withdraw your consent for processing of your personal data by writing to us at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in the subject line of your communication.
We may verify such requests before acting upon them. Please note that withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal and may not apply where we are required or permitted to continue processing the information under applicable law.
In certain circumstances, withdrawal of consent may affect our ability to provide particular services where the information is necessary for providing such services.
Changes to this Privacy Policy
Please check this Privacy Policy periodically for changes. We may update this Privacy Policy from time to time to reflect changes to our information practices, services, or applicable laws.
Where required under applicable law, we may notify you about significant changes to this Privacy Policy through the Platform or other appropriate means.
Grievance Officer
Name: Purvi Rathod
Designation: Proprietor / Owner
Address: 803, Mahavir Heights, Ghansoli, Navi Mumbai – 400701, Maharashtra, India
Email: purvi@rathodpurvi.com
Contact Number: 7709742805
Time: Monday – Friday (9:00 – 17:00)